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fradrive-old/templates/i18n/faq/campus-cant-login.en-eu.hamlet
2021-04-13 12:18:12 +02:00

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$newline never
<p>
Can you log in to #
the <a href="https://www.portal.uni-muenchen.de">Campus-Portal</a> #
using the <i>exact same</i> (ideally copied & pasted) login data?
<br>
If you cannot (“_{InvalidLogin}”), this means that you are #
entering your login data wrong or that you #
<a href=^{faqLink FAQNoCampusAccount}>do not have a LMU user ID #
(formerly Campus-ID)</a>.
<p>
Please consider that for Uni2work both your user ID and password are #
sensitive to whitespace characters.
<br>
Your password is also case-sensitive.
<br>
Please also use the eye-symbol next to the password field to check #
that you have entered your password correctly. #
The eye-symbol is only visible if JavaScript is activated in your #
browser. #
Please check your password in this way, even if you are using a #
password manager instead of typing it manually.
<p>
Uni2work offers two login forms.
<br>
To log in using your LMU user ID (formerly Campus-ID) you need to #
use the form titled “_{MsgLDAPLoginTitle}”.
<br>
Under “_{MsgCampusIdent}” please enter your entire LMU user ID, #
which is identical to your <code>@campus.lmu.de</code> email #
address.
<p>
If you have changed your password since last you logged into #
Uni2work, it may be the case that your password change was not #
propagated properly.
<br>
If so, please try changing your password again.
<p>
Once you have followed the suggestions above, please contact a #
Uni2work-administrator using the <a href=@{HelpR}>Support form</a> #
(at the top right of every page).
<br>
Please include that you have read this faq-entry and which steps you #
have already taken.
<br>
Never disclose your password to third parties! #
Not even to an Uni2work-administrator or the IT-Servicedesk!